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DELIVERING STRATEGIC SOLUTIONS 
ACHIEVING WORLD CLASS RESULTS

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Process Standardization

  • Marketing Strategy and Execution

  • Sales Strategy and Planning

  • Operational Improvement

  • Partnership Development

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Digital Solutions

  • Enhanced Data Collection

  • Capacity Creation

  • Resource Management

  • Improved collaboration

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Employee Experience

  • Minimize Turnover

  • Remote Leadership Strategies

  • Increased ESAT=Increased CSAT

  • Culture Enhancement

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ABOUT US

Lilac Consulting LLC provides consulting services to businesses who desire to improve performance through initial assessment, strategizing action plans, and putting these plans in place to increase results.  We take a detailed hands-on approach assessing marketing, sales, and sustainable operational execution.

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With 20 years of experience in the business process outsourcing and contact center industry driving best in class results, we have seen success from startups to some of the world's largest most recognizable brands. Lilac's broad range of achievements in various industries can help a company's results go from mediocre to industry leading.  Having experience in verticals such as retail, public sector, fintech and financial services, home security, internet, cellular, amongst many others puts us in a unique position to assist. No matter the size or scale, world class results are in our DNA.  Whether it is a singular stand up program or assisting existing business, Lilac will increase speed to proficiency with sustainable strategies and tactics that work.

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